Email: support@luckbell.com
LuckBell
180 Montgomery Street Suite 1000
San Francisco, California 94104
United States
Chat: FB Messenger
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
SUBTOTAL
Have a question? You can contact us through email or fb messenger:
Shipping Time
Exchange Policy
Your order will be delivered in about 3-10 business days. It will start tracking within 24 hours of you receive your tracking number, but please understand we are experiencing logistical delays so if your order is sitting at a certain facility for an extended period of time, that is nothing to worry about.
If you're not willing to wait for this amount of time, we completely understand and want to thank you for giving us the opportunity to earn your business. Please email us at support@luckbell.com and request to cancel your order immediately. If your request comes more than 2 hours later after your order was placed, we will be unable to cancel your order as we ship orders on a daily basis.
By not canceling your order within 2 hours of placing it, you are agreeing to wait at least 4-12 weeks to receive it. And if you happen to open a dispute with PayPal or a chargeback with your bank during that time frame, we will use this as proof of your agreement, which will make your dispute/chargeback void.
We are advised to put the preceding notice by our legal team and don't want you to think we don't care about our customers. On the contrary, customer service is our # 1 priority.
Thank you from the entire LuckBell team for choosing us!
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
