Refund Policy
Refund Policy
You must contact us at support@luckbell.com within 24 hours of your purchase to cancel your order.
If you do not, and 24 hours have gone by, we have already printed, processed and shipped your order(s) from our warehouse.
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- Refund process
We totally understand that it's highly frustrating not to receive the orders on time. You might have ordered it for a special occasion or you simply don't like waiting. Our orders are delivered from our US or Chinese factory depending on the order demand and design. We usually ship the order from our factory as soon as possible. Every post office can't accommodate packages after a certain limit, hence the delays are caused. Unfortunately we do not support any refunds. Once the payment is made to us is final.
Please do not send your purchase back to the manufacturer. We do not have refund unless or until,
Sale items (if applicable)
Unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@luckbell.com.